Skills & experience required to Succeed in this role:

1 to 2 years of experience required.

A) Client Solutions

• Assist in executing marketing, influencer, and digital campaigns for multiple clients across different verticals
• Act as a point of contact for assigned clients and ensure timely responses to routine inquiries and requests.
• Support upselling efforts identifying opportunities within existing accounts and working with senior team members to pitch new services
• Follow up with clients regularly to ensure needs are being met and identify opportunities
• Support the ideation and execution of content, product promotions, and brand events

B) Research, Reports and Audits

• Create monthly social media status reports detailing key insights, popular content topics, community quotes (verbatims) and monitoring results; work with analytics team and oversee preparation of metrics, tracking and activity reports as based on client reporting needs
• Create social plans and research audits including (and not limited to) content strategy plans, competition research briefs and digital audits improve current offerings

C) Billing and Finance

• Keep a track of all finance and billing matters
• Follow-up with clients on outstanding
• Track creatives for SoW client Billings

Must haves

• Clear understanding of digital marketing and agency operations
• Ability to track and report on key performance metrics
• Strong coordination and time management skills
• Proactive attitude towards identifying client needs and ensuring seamless execution

A Huge Plus:

• Content Strategist / Digital Project Management Background
• Basic understanding of SEO and SEM understanding