Group Account Director
- Job Location: Mumbai
- Reporting To: Head of Growth / VP Growth
Role & Responsibilities:
- Lead a portfolio of 6-8 key clients across digital marketing, content, creative, Tech & Media mandates
- Drive account health: revenue growth, profitability, retention, and expansion
- Be the strategic north star for your clients—challenge, push back, elevate
- Mentor and grow a team of Account Managers and Account Executives & find future Account Directors within the team.
- Partner with Creative, Tech, Media, and Production teams to deliver integrated solutions
- Lead pitches and upsell conversations. You’re not just a custodian—you’re a growth architect
- Run reviews like a boss. Quarterly Business Reviews (QBRs), Retainers, Campaign trackers—you own the room
- Troubleshoot issues before they become escalations. Keep clients calm and your team focused
Skills & experience required to Succeed in this role:
- Minimum 10 years to max 15yrs of client servicing experience in digital, with at least 2-3 years in a leadership or Group Account Director role
- A deep understanding of digital strategy, content, media, and tech
- Proven success in scaling accounts, winning pitches, and leading multi-million rupee businesses
- You're great with people-clients trust you, teams love working with you
- Commercial acumen. You can read a P&L, plan growth, and forecast like a pro
- Strong writing and presentation skills. Can you write a deck that doesn’t need your voiceover? Good.
- Grit. No room for ego, no fear of getting your hands dirty
- Have run cross-functional pods (creative + media + tech)
- Know how to build a team, not just manage one
