Group Account Director

  • Job Location: Mumbai
  • Reporting To: Head of Growth / VP Growth

Role & Responsibilities:

  • Lead a portfolio of 6-8 key clients across digital marketing, content, creative, Tech & Media mandates 
  • Drive account health: revenue growth, profitability, retention, and expansion 
  • Be the strategic north star for your clients—challenge, push back, elevate 
  • Mentor and grow a team of Account Managers and Account Executives & find future Account Directors within the team. 
  • Partner with Creative, Tech, Media, and Production teams to deliver integrated solutions 
  • Lead pitches and upsell conversations. You’re not just a custodian—you’re a growth architect 
  • Run reviews like a boss. Quarterly Business Reviews (QBRs), Retainers, Campaign trackers—you own the room 
  • Troubleshoot issues before they become escalations. Keep clients calm and your team focused

Skills & experience required to Succeed in this role:

  • Minimum 10 years to max 15yrs of client servicing experience in digital, with at least 2-3 years in a leadership or Group Account Director role 
  • A deep understanding of digital strategy, content, media, and tech 
  • Proven success in scaling accounts, winning pitches, and leading multi-million rupee businesses 
  • You're great with people-clients trust you, teams love working with you 
  • Commercial acumen. You can read a P&L, plan growth, and forecast like a pro 
  • Strong writing and presentation skills. Can you write a deck that doesn’t need your voiceover? Good. 
  • Grit. No room for ego, no fear of getting your hands dirty 
  • Have run cross-functional pods (creative + media + tech) 
  • Know how to build a team, not just manage one

Submit your details:

Upload CV / Portfolio* (doc, docx, pdf)
Or e-mail your resume to careers@helloec.com

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